IRS Alert

Fulfillment Policy

1. Introduction 

This Fulfillment Policy outlines how IRS Alerts (Get Refunds Inc. or GRI) delivers its services to clients, encompassing both hourly professional services and a monthly subscription model. This policy ensures transparency, client satisfaction, and efficient service delivery.

2. Definitions

  • Hourly Professional Services.  Services provided on an as-needed basis, billed according to the time spent on tasks or projects.
  • Monthly Subscription Services.  A recurring fee for access to designated services, support or resources over a fixed period of time, generally one month for services.

3. Scope of Services

Hourly Professional Services are client engagement specific. We are a national provider of tax incentives, specializing in helping businesses, lenders, PEOs, and other to navigate complex tax laws, monitor tax compliance, and maximize tax benefits through a variety of federal and state programs.

The scope of our Monthly Subscription Services are described on our home page and in our Terms of Service

4. Payment Terms

Hourly Professional Services are client engagement specific. Payment is typically due within 30 days of invoice receipt. Late payments may incur fees or interest as per contract terms.

Monthly Subscription Services are charged in advance.  Subscription cancellations must be communicated 30 days before the next billing cycle.

5. Cancellation and Refund Policy

Projects involving Hourly Professional Services can generally be terminated with notice. Refunds are considered on a case-by-case basis for unused hours.

Monthly Subscription Services can be canceled as per the notice period. No refunds are available for partial months, but services will continue until the end of the paid period.

6. Changes to Policy

We reservce the right to update this Fulfillment Policy. Clients will be notified of any changes to this policy via email or through our service platform.

7. Contact Information

For any questions regarding this policy or to request services, please contact us at [email protected]

This Fulfillment Policy is designed to ensure that our clients receive clear, professional, and reliable services, tailored to their needs under both hourly and subscription models.

Address

IRS Alert
c/o Get Refunds Inc.
390 NE 191st St STE 8590
Miami, Florida 33179

Contact

(646) 842-2588

[email protected]